Complaints
Should you have cause to complain, and you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows:
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Tel: 0800 023 4567 or 0300 123 9 123, Email: complaint.info@financial-ombudsman.org.uk
For more information on the Financial Ombudsman please visit their website at www.financial-ombudsman.org.uk